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Phil_Wingfield's avatar
Phil_Wingfield
Community Member
4 hours ago
Solved

Failed Storyline quizzes sometimes still allow advancement to next slide

All our quizzes are set to pass with a score of 80% or greater. If they are passed, then the person can proceed to the next slide and generate a certificate, which also sends us their results via Power Automate. If they don't make at least 80%, then they will have to retake the quiz.

It seems that out of around 3500 submissions, we have 11 submissions that have a score of less than 80%, who were still somehow allowed to advance and generate their certificate even though the score was not passing. It has happened across several courses, so I'm trying to figure out how this could have happened, but I haven't been able to recreate it. Any ideas?

Screenshots below:

 

  • The screenshot of the base shows a trigger for the Next button. I don't see any triggers controlling that. If you're just relying on Restricted Navigation, the Next button will enable when the timeline ends. That would allow folks to advance to the next slide, which has the certificate. 

    If that's the problem, there are two potential fixes: 

    • Edit the Slide Properties so the Next button doesn't show.

    or

    • On the Failure layer, add a trigger that changes the Next button to Disabled when the timeline of the layer starts. And, on the Success layer, add a trigger that changes the Next button to Normal when the timeline of the layer starts. 

4 Replies

  • The screenshot of the base shows a trigger for the Next button. I don't see any triggers controlling that. If you're just relying on Restricted Navigation, the Next button will enable when the timeline ends. That would allow folks to advance to the next slide, which has the certificate. 

    If that's the problem, there are two potential fixes: 

    • Edit the Slide Properties so the Next button doesn't show.

    or

    • On the Failure layer, add a trigger that changes the Next button to Disabled when the timeline of the layer starts. And, on the Success layer, add a trigger that changes the Next button to Normal when the timeline of the layer starts. 
    • Phil_Wingfield's avatar
      Phil_Wingfield
      Community Member

      This was the issue and the solution, thank you! No carefully made plans survive in the real world, I suppose. 🙂

      • JudyNollet's avatar
        JudyNollet
        Super Hero

        You're welcome! Pay it forward when you can. 😊