Forum Discussion

DanielaSlater's avatar
DanielaSlater
Community Member
3 years ago

R360 comment notifications turned off but receiving emails

Hi, I'm getting notification in R360 but it's turned off? Dani
storyline 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi Daniela,

Thanks for reaching out!

I'm sorry to hear that you're experiencing this issue, but I'm happy to help troubleshoot! First, I'd like to confirm that I understand what's happening. Are you receiving email notifications for a Review 360 course? If that's the case, you can mute notifications for individual projects by following these steps:

  1.  Sign in to Articulate 360 and open the project you want to follow or mute.
  2. Click the More ellipsis (...) in the upper right corner and choose Project Notifications.
  3. For notification settings, choose Mute Project (You won't receive any email notifications for this project).
  4. Click outside the notification settings menu to close it.

If you need additional assistance, please let me know! You can reach out here or privately in a support case.