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EricSantos's avatar
EricSantos
Staff
2 years ago

Re: Issue with a mp4 video fater LMS publication

Hi Patrick,

Great idea opening a case and sharing your file as well! I see you've connected with my teammate, Georvy, and he offered initial recommendations to fix the issue.

Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

1 Reply

  • PatrickMORIN's avatar
    PatrickMORIN
    Community Member
    2 years ago

    Thanks a lot,
    We have started some testing but had a total electricity black out today
    from 12AM to 7PM, no internet at all, battery off so we will continue
    tomorrow.
    I'll keep you informed
    Best regards
    Patrick