Forum Discussion

suhasmore's avatar
suhasmore
Community Member
2 years ago

JAWS not reading bulleted lists in storyline

We are facing the issue with JAWS not reading bulleted lists in Storyline 360. When we use Storyline's built-in bullet format, JAWS ignores the bullet characters. We're using the latest version of S...
accessibility
storyline 360
KevinNolty's avatar
KevinNolty
Community Member
4 months ago

I am still having this issue with JAWS 2025 not reading a simple List bullet with sub bullets in Storyline 360 correctly. JAWS used to announce "list with four items" or something like that before running through the bullets. JAWS announces that they are bullets but never recognizes that the bullets after the initial one are nested. I am using the most recent SL 360 update (July 22, 2025) and using Modern Text with Accessible Text always on. It just seems like the the full accessible sematic formatting is not being used. 

Is there a solution for this or did an upgrade change the way bullets and sub bullets are read in a screen reader? Any help would be appreciated.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 months ago

    Hey KevinNolty​ 

    Thank you for sharing the details of your experience and a sample file. 

    I'm not able to reproduce what you are experiencing, but I'm happy to take another look.

    How are you publishing and hosting the content to test?