Forum Discussion
Re: Slide view, Review, and Preview show different versions of same slide!
Hi, Phil!
Thanks for reaching out and I'm sorry you're experiencing this issue. Since it sounds like you've already done quite a bit of troubleshooting, I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
4 Replies
Thank you! Since posting, I've opened the SL file again to see if one of the slides in question can be previewed correctly. It still does not show what I can see in the edit mode. I deleted what Articulate temp files I could find in my local profile, to no effect.
I am experiencing this same issue. I went through all of the troubleshooting steps as Phil and I am still having the same issue. I also adjusted the states as Aaron suggested lower in this thread, but SL seems to revert back every time I save and preview again. See the screenshots below.
Hi, Kelly. I posted another reply below with screenshots of my issue. Can you please open a support ticket for myself as well?
Hi, Chelsey!
I'd be happy to open a case on your behalf, although, it looks like you've beat me to it! You can continue working with my teammate, Woojin in your support case to keep all information in one place.
