Forum Discussion

CarltonJohns376's avatar
CarltonJohns376
Community Member
1 year ago

Reach 360 Notification When New Use Self Registers

Hi all, 

Does anyone know if there is a way to set up notifications in Reach 360 so that I get a notification whenever a new user self registers onto Reach 360?

 

Side Note: There doesn't seem to be a Reach 360 section of the community so posting it in Rise 360 seemed the next best choice. 

Cheers

 

Carlton 

6 Replies

  • John_CCG's avatar
    John_CCG
    Community Member

    I am also interested in this feature. It seems deficient to expect that admins will have to log in just in case someone has signed up. 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hi John_CCG! Thanks so much for sharing this with us! We know it’s not ideal to have to log in just to check whether someone new has signed up in Reach 360.

      An automatic notification for new self-registrations would make it much easier to jump in and respond right away. That’s a great idea.

      We’ve shared your feedback with our product team so they can see how helpful this would be for admins like you.

      We really appreciate you taking the time to let us know!

  • globalvision's avatar
    globalvision
    Community Member

    Hi KellyAuner  - I'm also interested in where this feature is on your roadmap. Our company is onboarding with Reach 360 and I'm looking for a way to track new user sign ups in real time. 

    • JosieHunt's avatar
      JosieHunt
      Community Member

      Jumping on board to say I need the same feature. We need to track new registrants in real time.

       

  • mattgdunn's avatar
    mattgdunn
    Community Member

    I am interested in the progress of this feature request too - is there a date on planned availability? KellyAuner 

  • Hi, Carlton!

    I see you've connected with my teammate, Jopney, in a support case. I'm glad they could be of help. If you need assistance moving forward, the Rise 360 forum is the perfect place to ask questions about Reach 360 as well as in a support case!

    For others in the community who are wondering the same thing, Reach 360 doesn’t have a built-in feature to notify admins when a user self-registers. We're tracking a feature request for a Reach API solution. In the meantime, this could possibly be done with the help of your IT team using the Reach 360 API.