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RobGibson-25619's avatar
RobGibson-25619
Community Member
20 days ago

Reach 360 Question

Hello,

Odd behavior when our users are using Reach360. When they click Back to My Learning and My Learning, the course they are enrolled in does not appear. (Attached.) WHJen they click Browse, a generic course template appears – Full Time Staff Onboarding. (See attached.) They are not enrolled in this course. We’re confused what’s going on.

 

 

 

1 Reply

  • Hi RobGibson-25619​!

    It sounds like your learners are having trouble locating course material in Reach 360!

    I see that you've also opened a support case being handled by my teammate, Georvy. It looks like he just replied to your e-mail sharing insight on this behavior.

    We can continue the conversation through your case to keep all information in one spot.