Real talk about accessibility shortcomings in Storyline and Rise

Hello Joel!

Thank you for taking the time to share more details about the audit report that you received. We appreciate you being vulnerable about where you are in your accessibility journey. We are also on an accessibility journey as a company for Storyline 360 and Rise 360. 

We want to work with you one on one to understand better the audit you received. The labeled search field and audio descriptions are two items mentioned in the audit. We're happy to address those questions and work further with you in your support case.

• The search field in Storyline 360 and Rise 360 is labeled programmatically, as required, and provides descriptive placeholder text. The magnifying glass icon is a universal indicator for searching—for example, check out accessible websites like Deque and the UK government. It sounds like a visible label would benefit your learners, so we sent this idea to our engineers to take a closer look.
• An easier way to create audio descriptions for both Storyline 360 and Rise 360 is on our radar, and, good news, it's already on our public roadmap for Storyline 360.

While no tool or template can automatically conform to all WCAG criteria, we look forward to the opportunity to make it easier for you to add accessibility features to your courses. Some accessibility accommodations will always require you to make design decisions (workarounds), especially with highly customizable and flexible tools like Storyline 360. 

Since you already have a support case with our team (created from your chat), we will reach out to you directly to look at your project files for Rise 360 and Storyline 360. We'd also like to work with you on your audit report.