Forum Discussion
Received Exception > Storyline.exe - EXCEPTION
Thanks, Lauren. I'm running the software on Windows 10 Enterprise, Version 22H2, System build 19045.3393 with Windows Feature Experience Pack 1000.19044.1000.0.
I've unistalled, wiped all data from the 32-bit version and reinstalled it and also did a new installation of the 64-bit version. I keep getting the error.
Once I get the error and click on "OK", the software closes. Please see video attached.
(the message in English should read: "A breakpoint has been reached in the source program")
- LaurenDuvall2 years agoStaff
Hello George!
Thank you so much for sharing this screen recording! This sounds like something I'd like our support engineers to take a look at, especially since you've already uninstalled.
I've opened a case on your behalf and escalated it to our Support Engineers! You'll hear from our team shortly.