Forum Discussion
Recording a SME with Replay 360 on a computer without Articulate 360
Hi,
I am facing a similar issue in my organization as well. Did you manage to find any workaround for this issue?
Hi SiddhiAdhav-261,
I'm happy to help point you in the right direction!
It will be helpful to learn how often this will be done. If this is something you'll only need to do once, I'd recommend your colleague sign up for a trial. Alternatively, adding a user seat to your team will allow you some flexibility! The account owner can purchase a seat by Signing in to their account management console > Manage Team or Billing > Buy More Seats. Or, by choosing Manage Subscription > Add More Seats.
If you have any questions or need assistance with purchasing, I'd be happy to connect you with one of my team members in a support case!
Hi Kelly,
We are happy to pay for a user seat, but it seems that Articulate does not have a concurrent license strategy where any one user can login as long as there is only one logged in a time. Is that correct?
It's likely not a one-time thing for several of our SME's, but maybe more like 3-4 times per year a few days at a time. They will not do any editing, only recording their screen. It makes no financial sense for us to purchase full licenses for these people when they will use the software 3 total weeks per year. I also read that user license can only be transferred 2 times per year if I remember correctly. This is also not an option for us.
It's a shame Articulate does not have such a license like this, it seems many people share the same struggle and I'm sure many would be happy to buy a concurrent/roaming license for these situations. Instead, we are now forced to look for alternatives that fit our needs.
