Forum Discussion
Recording becomes 'Jumpy'
Hi All
We use simulator tools in our industry to test the software and these simulation tools are great training. I was hoping to use the Storyline recording tool to capture the key points by pressing the cursor on the screen. This works really well and will save me loads of time however, as soon as I select the 'record screen' option my simulator tools become clunky, the Storyline application is interacting with the simulator tool and slowing down.
Any ideas please?
Hi Oliver,
I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.
- Are you running the simulation tools in a browser? If so, what browser are you using? We recommend using the latest version of Firefox to record web-based screencasts.
- If the issue persists, can you try running these steps to rule out a Storyline installation issue?
- Feel free to start a support case so our Customer Support Engineers can provide targeted help as needed.
I'm looking forward to your response!
