Forum Discussion
Recording screen issues
Thank you Becca. One of the things I find frustrating in this forum is that I see a lot of related questions posted without the resolutions being posted as well. This means many users can add to the thread with similar issues, but still have to keep searching and scrolling many posts before they find an answer. It would be really helpful, for example, if staff said to unplug any additional monitors instead of asking every poster if they are using dual monitors. The solution there is implied of course but it's better if it's stated. :)
After unplugging my additional monitor, I still had issues, but by selecting one of the preselects other than full screen, I got the capture I needed. I just had to select the preset then resize the window of the app I was recording to fit the boundaries Storyline gave me.
Here the article link Articulate Support just sent me. It wasn't helpful for my issue, but I can see that it might help others.
I'm also fortunate that I don't need any white space around my recording to add notes because the workarounds listed above seemed really wild! Here's a video I came across in my initial search that shows how to record a screencast then create whitespace for notes or other added graphics. https://www.youtube.com/watch?v=1YmatLuIgaE