Forum Discussion
Recording screen issues
Hi,
I am recording screen of a new tool online, somehow my recordings are showing duplicate images as shown below. I even disconnected my dual monitors, thinking the issue might be related, but i...
[RESOLVED]
thought I'll share the resolution here, turns out the issue occurs when you change your display resolution and scaling to a different setting while Storyline is active and It doesn't matter whether it's changed to higher or lower. If you've made changes simply restart your pc/laptop then launch SL360, the recording will work as per normal.