Forum Discussion
Recording screen issues
Hi,
I am recording screen of a new tool online, somehow my recordings are showing duplicate images as shown below. I even disconnected my dual monitors, thinking the issue might be related, but i...
Hi, Emma.
Thank you for reaching out!
For urgent deadlines, the quickest way to receive help is by submitting a case to our Support Engineers.
I'm happy to help narrow down the issue so we can troubleshoot what you're experiencing:
- Is the resolution of your external monitor the same as your laptop?
- Is the scaling set to 100%?