Forum Discussion
Recording screen issues
Hi,
I am recording screen of a new tool online, somehow my recordings are showing duplicate images as shown below. I even disconnected my dual monitors, thinking the issue might be related, but i...
Hi Maria,
Yes both monitors are set to 1920 x 1080. Not sure what you mean by scaling is that within Storyline or Display Settings - apologies.
Cheers
Emma
Hello Emma!
The scaling would be set in your display settings. If that doesn't do the trick, I'd recommend connecting with our Support Engineers in a support case.
