Recover deleted comments?

Hi Stephen,

Thanks for reaching out. I'm sorry to hear about your deleted comments. We aren't able to restore individual comments that have been deleted. I've submitted a request to our development team on your behalf for a recycle bin feature that would let you recover deleted comments. I'll be sure to let you know if it gets added to Articulate Review. In the meantime, Articulate Review will ask you to confirm that you want to permanently delete a comment item to ensure you don't accidentally delete something. 

Let me know if you have any questions. I'm here to help!

I too accidentally deleted my entire file from Review.  If there was a recycle bin or an archived area it would be great. 

Neat idea, Susan. That would make an excellent feature request! I know our team is always keen to hear about how we can improve our tools to be more useful for you, so thanks for letting us know what you'd like to see. 😊

Alyssa,

Is there a way to lock down the delete feature in settings or add this feature in the future?

Hey Eli,

While there currently isn't a feature to lock down the delete button, I can see how it would be helpful! I'm happy to pass that idea along to our Product team. 

Keep the ideas coming!

Hello Alyssa and the Articulate staff.

With these thread being 5 months old, is there a chance that the deleted courses/comments can be recovered now? We are now in a similar situations with one of the Storyline courses deleted from the Articulate Review, along with the very important feedback comments, and we are looking for the ways to restore information? Can you please help?

Thank you!

Hi Misha,

It sounds like you lost some really important information--I can understand how frustrating that is! At this time, there isn't a way to recover deleted content from Articulate Review, but I'll be sure to bring up this feature again to our Product Team. I know it could have saved you from a lot of headache!

Hi, same issue here. Lost of bunch of client comments due to my accidental deletion of course with the same name. Any idea on when a recycle bin and delete lockdown will be implemented?

Hi there Tim,

Thanks for checking in, and I'm sorry you lost those client comments. I don't have an ETA on this feature at this time, but we'll certainly let you know if this is added to Articulate Review in the future!

So I clicked on Publish New Version and then clicked on Cancel.  Now I cant see the review comments.  All Rise allows me to do is Publish a new version.  So now all of the comments are lost?