Forum Discussion
Recovering deleted blocks
Curious if there's a way to recover deleted block from Rise. Somehow several blocks disappeared from one of my courses and I'm hoping to recover them. Is there a version history that I ca access to track these down? Thanks!
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
I am a huge proponent of Articulate and have enjoyed using Rise over the last year. But it is frankly dumbfounding that this issue has not been resolved yet. My workaround has been to literally copy new versions of courses as backup every time I add a new piece of content - clearly this is bad user experience and seemingly something that can be fixed easily. Can you elaborate on where this might be in the feature backlog at the moment?
Hi Allan,
Thanks for your feedback. I understand that you're frustrated that this feature hasn't been implemented and I totally get it. The waiting game is never easy!
However, I want you to know that we're doing our very best to bring our users the features they want and need as quickly as possible.
We receive hundreds of feature requests every week, so prioritizing them is no small task and we take it very seriously. Here's an inside look at how that process works.
I don't have an ETA to share with you at this time, but I'll be sure to share any updates here when they're available.
Let me know if you have any other questions!
Hi! Just wondering how long features normally take to implement? I am googling the 'undo' feature here and seeing posts from two years ago requesting this feature. As someone who just lost their work, and didn't realise until after the 5 second 'undo' button disappeared, I'm just wondering a normal timeline as the link you posted above doesn't give one. Thanks!
ugh. For the first time, I just hit the trash can on the wrong block, trying to remove only the audio preceding the block that I inadvertently deleted. This was my entire 7 step process block and my SME review had to be cancelled. worst part is that I don't even have a way to see the text I wrote. I never use rise because everything we have to do needs to be narrated and I just shot myself in the foot big time.
I'm so sorry that happened to you, Cheryl. That sounds like a frustrating situation. I'll add your feedback to our feature report. If we add a "revert to earlier version" feature in the future, we'll let you know.
Haha, same thing happened to me. 3 hours worth of writing gone. I was planning in replacing an empty block when I accidentally deleted a filled one. Now it's gone, as if nothing happened. No way to retrieve it.
Oh well. . .
+1 from me for improving the undo feature.
Really sorry you lost your work, Nor. If we make improvements to project recovery in the future, we'll share the news with everyone here.
Same thing here... very frustrating. Hope you can come up with a history version solution.
Please can you add me as another person wanting a way to undo content deletion. Absolutely crazy that it dissappears after a few seconds and is so discrete. Not too helpful given this seems to have been an issue for 2 years with no prioritization given to it.
Happend to me as well! Would be great to have an undo button or something like that! :)
Also adding myself to the group that would love more of a version history / undo. :)
