Forum Discussion

JohnConnorDykes's avatar
JohnConnorDykes
Community Member
3 years ago

Recovering Rise courses after team subscription change

My license recently changed from one team subscription to another, and I no longer see my previously created courses in my list of courses. How can I recover those?

  • Hi John! I understand you need access to the courses you created in your old subscription. I see that one of our technical support engineers, Ronaziel, has replied to you via email to assist with case 03181507. Please feel free to coordinate with her directly for further assistance!

  • LynnPuhr1's avatar
    LynnPuhr1
    Community Member

    my team license is also changing to a corporate wide license. What can I do proactively so as to not lose my view to content. Will we also lose connection to Review site content?