Forum Discussion
MCostaStienstra
3 years agoStaff
Hi, Jennifer.
Great call on opening a support case! I see you're working with my teammate Lianne, who e-mailed you some steps to try.
Please reach out to Lianne through the case if you have additional questions.
Hi, Michael,
I went ahead and opened a support case on your behalf, so we can investigate and help you troubleshoot! You should hear from our team soon via e-mail.