Forum Discussion
Remove AI Assistant from Storyline
"The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial."
On first glance, this seems a simple, actionable piece of advice.
Unfortunately, for those in large organizations, with multiple departments and multiple licenses across those departments, internal requests like this to the account owner are anything but straight-forward. Very few busy people in the account owner role are going to prioritize that kind of request.
In the meantime, people like me have the dual issue of having the productivity drag of controls in prominent positions that won't work for or benefit my organization, and I have to deal with the frustration of looking at, what is for me, new adware, every time I use my primary development tool.
Articulate is capable of impressive things. Giving your individual subscribers the ability to hide the new AI interface items seems doable. Please trust me (and your subscribers).
Hello BobStryker,
Thank you for sharing your voice with us. I'd like to confirm: Have you sent an email to our Sales Department (sales@articulate.com) to disable Articulate AI? I checked our records, and I don't see this request on our end.
Looking forward to hearing from you!
- BobStryker6 months agoCommunity Member
LucianaPiazza​
Please reach out to me outside of this discussion.- KellyAuner6 months agoStaff
Hi BobStryker,
One of our Support Engineers will follow up with you shortly via email!