Forum Discussion
Removing white space below and above a screencast
Hi Rosie,
Thanks for reaching out and letting us know that you are experiencing a similar issue.
I was able to look at the cases for both Kellie and Mike, and the update is to be sure that your screen recording is the same size as your story size.
A Useful Technique for Recording High-Resolution Screencasts in Storyline 360
If you're experiencing a different issue or you'd still like our team to take a look, please share your project file with our support engineers here. It will be deleted when troubleshooting is complete.
Hello,
Our company uses Storyline 3, and I am still experiencing the same issues of my screencast showing white space below and above the screencast when inserted in my module.
Is there a way to have the screencast cover the entire slide? I inserted an image below what it looks like after I inserted the screencast.
Is there a functionality I should be selecting before or after the screencast to ensure it covers the entire slide?
Thank you for your help,
Kellie Whitlow
602.525.1417
Hello Kellie!
I see that you reached out to our Support Engineers and are working with my teammate, Georvy! You're in great hands. We'll continue the conversation via email.
