replacing picture naming issue

Hi Charles!

Thanks for letting us know what's going on. I tried recreating your steps in my own file. Does this screen recording match what you're seeing?

Which part of the image name does not change on your side, 1 or 2? 

Also, let's be sure we're using the same version of Storyline 360. The latest version is Storyline 360, 3.27.18822.0. Are you using that version?

I am using 326.18601.0 - I haven't updated to the latest because I'm in the middle of a project.

This behavior has been the same for as long as I can remember.

I would expect to have to change the #1 label, but I wish the #2 label would change to accurately show the name of the picture file. It doesn't. 

If you replaced the picture called Hiking.jpg with Skiing.jpg, #2 would still be listed as Hiking.jpg.

The only way I've been able to avoid this is to isert the picture as new,  but that means sizing it to match, rebuild any triggers, states etc. Not practical in most cases.

Thanks for those details, Charles. So strange that we're seeing different behavior.

If you'd like, our Support team can take a closer look. You can share the slide with our team by opening a case here. They'll delete the slide as soon as they're done testing it.

What is the behavior you see? As I said, the way I've described has been happening for a long time -- I've just grown used to it.

Hi Charles,

Here's a screen recording of the behavior I see in the latest Storyline 360 update: https://360.articulate.com/review/content/70f5ab89-e6f0-49ac-bab7-516702399a22/review

Let me know if you have any questions about my process in that video.

No questions -- that's exactly what I do too. It doesn't work for me unless I haven't renamed 'Picture 1' to a custom name.

I'll send in a file to support.

Thanks, Charles. I see the file you sent. One of our Engineers will take a look and get back with you shortly!

Same thing is happening with me. I replace picture and the original name of the picture stays. Very annoying

Hi David,

Thanks for reaching out and sharing that you are running into a similar issue.

I took a look at the case Charles worked with our team on and it seems that he was unable to replicate the issue in a new file.

What version of Storyline are you currently using when you are running into this issue?

Hi Leslie & David,

Since my exchange about this problem 3 months ago, I have found that if the picture I'm replacing has had effects applied like drop shadows and states, the file name won't change. If I replace a picture that has not had effects/states applied, the name changes correctly.