Forum Discussion
DavidWilkinson
2 years agoCommunity Member
Replay 360 not recognizing webcam
I'm trying to do a screen recording including the webcam in Replay 360, however I can't select the webcam I have connected. All I can select is the built-in laptop webcam. I have a Blackmagic des...
PiotrSzymanski-
Community Member
Hi John,
Thank you for your tip, but unfortunetly it’s a case which i was able to populate on any different PCs and Windows from 7 to 11. Also, reinstallation doesn't resolve the issue.
StevenBenassi
2 years agoStaff
Hi Piotr!
Thanks for the feedback and sharing the troubleshooting steps you've implemented so far. Sorry to hear you are still running into issues with your webcam not being recognized by Replay 360!
I see you've already opened a support case. Great move! It looks like my colleague Fannie May has connected with you and sent you an e-mail with some troubleshooting steps. I'd recommend giving those a try to see if that does the trick!
We'll continue this conversation over in your support case!