Forum Discussion
Replay Crashing
Does anyone else have issues with Replay crashing and then losing the file?
This has just happened to me too, and the crash has lost my original which means I can now only hope someone else in my organisation has a copy, otherwise it's gone. I've raised a case but not too hopeful at this point.
It seems this has been going on for a while so I'm wondering why it's still happening, and if Articulate staff have any update / advice / best practice they could share here rather than keeping the information locked in individual cases.
The support staff at Articulate told me it was a memory issue with my computer (and I am saving directly to a local drive). However, I have no similar problems with Adobe Premiere, so I'm not sure if their response completely addresses the issue.
