Replay Crashing

Hello Team Replay,

It seems this issue has existed since 2018 and there hasn't been a fix/patch to address it.   I have encountered this issue recently as well and  all I can see from this thread is "that someone will enlist the help of our support engineers to reach out and work with you one-on-one to troubleshoot what may be causing the crashes to occur."  If enough users flag a common issue could it be it's not a user error/hardware error and that the fault lies in the software?