Forum Discussion
Replay Crashing
Looks like there has not been an update to this thread for a while but I am ALWAYS having issues with Replay crashing when I am editing.  I usually adjust segments frequently and it is when I am doing this editing that it crashes. I save continually and usually I find that if I undo my last edit or several edits, it allows me to continue. I just had a problem publishing a module which will not finish publishing.  It gets to 95% and then crashes out.  Sometimes it has a resulting file but the file is unreadable. I am likely going to have to use a different product because the crashing is so frequent and unpredictable which is a shame because I like the ability to quickly create videos with the tool. For this project, I am not sure what I will do but probably start cutting pieces out from the end and see if it will publish to find out what segment of the video is causing the issue.
UPDATE: Trimming off the segments one by one from the end of the timeline solved the issue and I was eventually able to publish after trimming.  Now just have to add in those missing pieces.
- JoseTansengco4 years agoStaffHi Erik, Sorry to hear about the crashing issues. Have you tried doing a repair of your Replay 360 installation to address them? If the issue persists, open a support case with our team here so we can take a closer look at what's happening. 
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