Forum Discussion

KristineLowry's avatar
KristineLowry
Community Member
4 years ago

Replay Editing

Hello, I'm currently editing a project in Replay.  I'm trying to merge two sections together where I deleted a long pause in my screen recording.  It will only allow me to fade it into the section b...
Replay 360
storyline 360
Studio 360
JoseTansengco's avatar
JoseTansengco
Staff
4 years ago

Hi Kristine, 

Thanks for reaching out! 

I tried to replicate the behavior that you experienced using a video with an audio track, but I couldn't get the audio to fade using the built in editing tools in Replay 360. I'd like to ask a few questions to help clarify your experience: 

  • Are you able to replicate the behavior using the same, unedited version of your video file? If yes, would you be willing to share a copy of your video file here as well as the steps to replicate the behavior so we can figure out what's happening? 
  • Does repairing your Replay 360 installation help? 
  • Is deleting the sections of the video with faded audio using the delete tool an option for you? 

If you'd like for us to take a look at your project file, open a case with our support engineers here and we'll be glad to take a closer look.