Forum Discussion

JaronWatts-53a7's avatar
JaronWatts-53a7
Community Member
5 years ago

Replay File Will Not Open

I saw a related question posted 3 years ago, but not sure if there have been any updates recently. I edited a video in Replay last week, and I'm having issues opening it. I receive a message stating...
Replay 360
storyline 360
Studio 360
DaveHoffman-a48's avatar
DaveHoffman-a48
Community Member
4 years ago

I have just updated Storyline yesterday. Now when I open a program I worked on before the update, I get the error "This project is invalid or corrupt and cannot be opened. It may have been created in an older version of Storyline.  This makes updating the software problematic if one cannot open program files.

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    4 years ago

    Hello Dave!

    Let's see if there is still a working version of your project. Here's how to check:

    1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

    2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

    3) Change the file extension of the copy on your desktop from *.tmp to *.story.

    4) Double-click the file to open it in Storyline.

    If that doesn't do the trick, please reach out to our team privately by submitting a support case so we can get this sorted out!