Replay: Flash Player 10 Required? 2021

Hi Amy!

I see that you've reached out to our Support Team in a support case. Great call! My teammate, Akif, recommended repairing Replay 360. Did that do the trick?

Bonjour,
même question. J'ai Replay et non Replay360. L'utilisation de cette ancienne version est-elle devenue définitivement impossible ?

Hi Hervé,

Thanks for reaching out, and that's correct. Replay 1 is no longer supported as it relies on Flash to operate. The article below covers additional details on the End of Flash, and I recommend upgrading to Articulate 360 to take advantage of the latest version of Replay.

• How the End of Flash Affects Articulate Apps and Courses

Reach out to our Sales Team if you'd like to learn more!

I am having the same error whenever I open PowerPoint, regardless if I am using Articulate Presenter '13, or not. Just opening PPT gives me the same error. My colleague is also having the same issue whenever she opens PowerPoint.

I attempted to locate the installation file, but IT pre-installed studio when they upgraded me to a new laptop.

I tried re-downloading Studio to try the fix above for repairing Presenter/Studio, but it only goes to a page to download Storyline 3. (I also have Storyline 3, which is not having issues.)

Where can I re-download Studio '13 to try repairing it?

Hi Adam,

Studio '13 relies on Flash to operate as you can see outlined in this documentation:

How the End of Flash Affects Articulate Apps and Courses

Are you still using this software now that you have Storyline 3? If not, you may wish to uninstall to prevent this error when using PowerPoint as a standalone:

How to Uninstall Articulate Studio '13

Hello Leslie,

Thank you. While we aren't creating any new courses with Studio '13, we have a few legacy courses still created with Presenter '13 (Flash with HTML5 Backup.) So we still need Studio '13 to make any updates to these courses.

As we get "free time," we've been slowly converting these courses to Storyline 3 files. However, since they are legacy courses which aren't used very often, we usually have higher priorities than to take the time to convert rarely-used courses.

So, we still need to access Presenter '13 occasionally to make small updates. Though attempting to open Quizmaker '13 won't even open up ad gives the same error. So it looks like we'll be taking the extra time to convert them to Storyline 3, as updates come up.

Thank you for your help.