Forum Discussion
Replay not tracking cursor properly?
Has anyone else had this problem? Basically, I'll be taking a screen recording in Replay and selecting different tabs/options in this video. However, when I view the screen recording in Replay. my c...
Welcome, Brett. Sorry you've come across this snag!
We found an issue in Replay 360 where the recording shows the mouse pointer in the wrong location when recording at a high resolution. I'll add this discussion to our report, and will keep you posted on any new information. Here's an inside look at how we tackle bugs!
Could you let me know what dimensions you were using when recording your screen? I'm also interested in the scaling on your display. You can find that detail by going to Display settings in Windows, and then moving to the scaling dropdown:
Try setting that percentage to 100%, and rerecording. Let me know if you see a difference!
I had the same problem and setting the scaling to 100% solved the issue. But please consider this as a workaround and have your dev teams look at it anyway. Depending on the application we're demonstrating and the computer we use, scaling the screen can be unavoidable, making Replay practically unusable in these contexts.
