Forum Discussion
Replay not tracking cursor properly?
Has anyone else had this problem? Basically, I'll be taking a screen recording in Replay and selecting different tabs/options in this video. However, when I view the screen recording in Replay. my c...
just waisted a couple of hours with this - unacceptable for the money we pay
Hi there, Caroline!
I'm truly sorry to hear this and would love to extend a hand.
Changing the scaling percentage to 100% should help in this scenario, but I recognize how frustrating it is to rerecord. From here, I'm going to connect you with our talented engineers to try to find a better way forward.
Your priority Teams case email should land in your inbox shortly. We'll see you there!
