Forum Discussion
BrettRobertshaw
7 years agoCommunity Member
Replay not tracking cursor properly?
Has anyone else had this problem? Basically, I'll be taking a screen recording in Replay and selecting different tabs/options in this video. However, when I view the screen recording in Replay. my c...
AndreaKoehntop-
4 years agoCommunity Member
Hi HSE, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are experiencing in Replay with tracking cursor movement.
To clarify, are you saying that this was only an issue for you when you made a monitor upgrade, and worked as expected prior to the upgrade? Did you add an additional monitor or upgrade the one you had from an older model?
If the workaround to adjust the scaling percentage to 100% in Display settings in Windows isn't working, please connect with our support team so we can troubleshoot further.
- ViTamargo4 years agoCommunity Member
I was able to resolve it with scaling my display to different settings!
THank you!
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