Forum Discussion
Replay video goes to black at end of video
My Replay video goes to black blank at the end of the video. How do I get the video to simply stay at the end of the video and not go to a black blank screen?
Hi Robbie,
Welcome to the E-Learning Heroes community!
I'm sorry to hear you've hit this roadblock, but I'm happy to help troubleshoot. First, I have a few clarifying questions to help me better understand.
- Is this happening when previewing the course or in the published output?
- Have you verified that video hardware acceleration is enabled?
- Is this happening with every video, or just one? If it's possible to share a screen recording of what you're seeing, that will help us out! You can upload it here or privately in a support case.
I'll look out for your reply. In the meantime, here are possible solutions for when Replay isn't working as expected!