Forum Discussion

DOMETICAcademy's avatar
DOMETICAcademy
Community Member
5 years ago

Reporting issues Rise360 in Chrome

Hi,  We have recently been getting more and more issues of users that does not get a correct status of the Rise courses in our LMS. The problem seems to not be affecting our Storyline courses. W...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hello, DOMETIC Academy!

Some LMS's won't receive completion data or resume properly unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.

There are two ways you can add Exit Course functionality to your course:

  1. Add a button block, and set the button destination to "Exit Course."
  2. Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON. 

Test the course again after adding the Exit Course button or link, and let me know if that resolves the issue!

  • DOMETICAcademy's avatar
    DOMETICAcademy
    Community Member
    5 years ago

    Hi,

    Thanks for reaching out.

    The Exit course button does not solve the issue for us.

    However, our LMS provider was able to do a small fix today that actually seems to have solved the problem.

    Kind regards,
    Jessica

  • hblemidahblemid's avatar
    hblemidahblemid
    Community Member
    4 years ago

    Hi Alyssa,

    We are having the same problem with JUNO platform.

    Anyway I want to ask if you can elaborate on the first option you mentioned - setting the destination to Exit Course.

    Sounds like it will be helpful for us.

    Best Regards,

    Yuval