Forum Discussion
Request help with trying to Publish a short video in Storyline360
I am working with a newly downloaded Trial Version of Storyline360. I'm practicing making a short video from slides. When I try to Publish the slides as a Video I get the error message: An unexpected error occurred while publishing to video. If the problem persists contact support.
My short demo practice is only 4 slides for now. I've attached the file.
Thank you
Hm, I published your file as a video and it worked for me. Maybe restart Storyline and/or Windows and try again.
Hi Lynne,
I'd also like to add that when publishing your project file, you'll want to make sure that you're working locally and not directly on a network drive. If the issue persists, try doing a repair of your Storyline 360 installation, and if that doesn't work, feel free to reach out to our support team here!
Thank you Michael and Joe. I changed my UserAccountControl to Off, rebooted my PC, put my UAC back to the normal setting and then I was successfully able to publish my video after I reinstalled Storyline. Thanks for your help!
