Forum Discussion

JessiMeik's avatar
JessiMeik
Community Member
7 months ago

Resending Link in Review 360

Hi! I'm running into a lot of situations where I'm asking people to review multiple versions of things in Review 360 and they don't save the link (despite me encouraging them to do so) so I'm having to remove them as a reviewer and then add them again. This isn't a hard thing to do so I don't mind doing it, but is there an easier way to just resend the link to existing reviewers?

Thanks in advance!

  • Hi Jessi,

    Happy to help!

    There isn't a way to resend a Review 360 link, but since the link itself is fixed, you can just save the Review 360 link on your end and then send it as an email to anyone who requests it. This way, you wouldn't have to remove reviewers from the published course for them to receive the link.

  • SandyKwong's avatar
    SandyKwong
    Community Member

    Hi Jose,

    How can I locate the link sent to individual reviewers? Thanks!

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hi Sandy,

      Here's where you can find the individual Review 360 link your reviewers get when they are invited to leave a review:

      You won't see the review request code included in the individual invites, but the link will still take your reviewers to the same Review 360 item. For your reference, individual review invites have something like this appended at the end of the link:

      review?reviewRequest=52bd928b-1b4f-46ce-8b97-3d0808dd66e8

      Let me know if you need anything else!

      • SandyKwong's avatar
        SandyKwong
        Community Member

        Hi Jose,

        Thanks I have read the article it said 'All reviewers will receive an email notification with a personalized URL to launch the Review 360 item. Using this URL, they'll see a Your Review section in the Comments sidebar with an I'm done reviewing button to set their status to Complete.' 

        and I understand that, but how do I locate their personalized link as the reviewers often told me the email has been deleted in their mailboxes and they cannot locate the links. So, every time I must remove them as reviewers and resend the email. And after I send it, the email might have gone into the junk mail and then I will have to redo the same thing again, it's frustrating.