Reset answer on try again?

Hi, im having a similar issue, i have a question with 3 possible answers, like fill the gap, i have unlimited attempts and the trigger to jump to slide (same slide) when click the try agian button. the quiz slide is set up as reset to initial state. So the answers are back, the slide is loaded again, but the drop area keeps displaying the last attempted answer, how can i clear that? its really confusing for the user to have the target area with an answer.

Hi there Rick!

I'm happy to lend a hand, but first I'd like to learn a little more about your project.

• What version of Storyline are you using?
• Are you using a freeform drag and drop slide? 
• Do you want the slide to reset to it's initial state after the learner clicks the Try Again button?

Has anyone figured out an answer to this question? I have the same concern. I'm using Storyline 360, and my client has asked that "Try Again" trigger a reset of the answers, but they don't want to reset to initial state when revisiting later on.  My understanding is that both of these aren't possible at the same time, correct? I tried adding a trigger on Try Again layer to Jump to slide (same slide) when clicking Try Again button, as advised above, however if I accompany this with a slide setting of reset to initial state on revisit, we're lost the only 2 attempts requirement. 
This is confusing, as Captivate automatically resets answers on Try Again.

Any wisdom, tips and tricks on this issue would be immensely helpful! Thank you so much.

You can add triggers to change the state of each to normal when user clicks the try again button

I'm using a drag and drop quiz slide.  I only want the users to have 3 attempts.  I've tried adding a trigger to change state to normal when they click the Try Again button.  It returns the color and text to "normal" but it will not return the shape to it's home position.  So, on the second attempt the mouse will not line up with the shape. It's very confusing to have the shape hover about 2 inches above the cursor. When I tried adding a trigger to reset the slide to the initial state, it lets the user have unlimited attempts and I can only give them 3.  Has anyone found another way to reset quiz slides when you click Try Again?

Hi Tina,

Sorry to hear you're running into a few issues with your drag-and-drop interaction. When clicking "Try Again," the drag-and-drop slide will not reset but allow the learner to proceed from where they left off.

As far as the mouse issue, are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!

Hi Everyone,

Here is how I handle multiple tries/attempts that reset the slide on each attempt. I use one "TryAgain" number variable and some triggers that add value or resets the value and it works for everything. I included directions below and a sample Storyline file (directions are in the file too). The sample has a drag and drop and two select many activities. I created the sample as learning activities, not as a final assessment but you can use it for that too.

I hope it helps. Let me know if you have questions.

Try Again Directions
If you want to create questions or activities that have multiple attempts and will reset the interaction when you try again, meaning it doesn’t remember your previous selections, then you will do the following:

• Create a Number Variable and name it “TryAgain” and set the value to 1.
• On the question/activity slide:
  • Set the slide properties to advance by user, when revisiting: “Reset to initial state”
  • Uncheck submit button – create your own submit button on the slide with a button trigger that submits the interaction when the user clicks
  • “Try Again” layer –
    • Create a layer trigger to show “Incorrect” layer if “TryAgain” variable is equal to “2.00”. Note: If you want more than 2 tries just put the number of tries you want here.
    • Create a button trigger for your “Try Again” button that adds “1.00” to the “TryAgain” variable when the learner clicks on the button.
    • Create a button trigger to Hide this layer when learner clicks it.
    • Create a button trigger to Jump to same question slide when learner clicks it.
  • “Incorrect” layer –
    • Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button (if you are not sending them to a “Correct Answers” layer).
  • “Correct” Layer
    • Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button.
  • “Correct Answers” Layer
    • Create a layer trigger to set “TryAgain” variable equal to 1 when the user clicks the “Continue” button.

Hi Don Westover,

I was struggling to find the solution to solve the second attempt to show the correct answer layer. Your sample file helped me to solve it quickly.

Thanks a lot.

We came to SL from Captivate a few years ago and love the SL community for answers but the quiz capabilities keep falling way behind in comparison to other development programs. 
A question should reset to its original configuration when multiple attempts are requested. We should not have to add multiple triggers to each possible response on every question slide. Participants should not have to unclick a former response, select a new response and then click submit.

Hi is there a simple fix to this issue yet?

The problem is, you cannot jump to same slide and reset visit to initial state using question banks. .. Its a simple request that must be very difficult to implement given the 7 year history of this discussion. 

Is this something SL is just not going to fix/do/worry about? It seems pretty crazy to show previous answers to a question that may be T/F or have limited multichoice options.

Also to add triggers to individual slide assetts to make this work is just annoying and time wasteful, especially given the time SL takes to create stuff :)

Thanks