Forum Discussion
Resource Document Not Working?
Has anyone experienced issues with the resource section in the player controls? We upload a word doc and we cannot seem to download it once we have uploaded the course to the LMS - Sumtotal. It's n...
Hi Samuel,
A PDF should work certainly, and I looked into the Word document further - it appears that there is a known issue with Chrome and the custom PepperFlash plugin they use (vs. the standard Flash plug in). Disabling the PepperFlash plugin will cause the standard Flash Player to become enabled, and the downloads will start working as expected. Here are directions on how to disable it, but if you're able to add it as a PDF then you'll be able to open that normally without disabling the plugin.