Forum Discussion
Resource Document Not Working?
Has anyone experienced issues with the resource section in the player controls? We upload a word doc and we cannot seem to download it once we have uploaded the course to the LMS - Sumtotal. It's n...
Kai, we have found that if there are any special characters in a file name, like the pound sign, it breaks the resources download. Also, I have some "old-school" users who would put periods instead of spaces when naming files. So we would have "File.name.draft.1.doc". This always causes problems. We try to stick to only alpha-numeric files names, and that seems to help.
Thanks Kathy! This certainly helps