Resource Document Not Working?

I ran into something this week that may be affecting this issue.

I don't have a subscription to MS Office Suite products, but I do have an MS email account, so I am able to access and use online Office 366.  When I create a Word doc, I am directed to the online 365 version.

This week, I created a Word doc., saved it as a PDF in my Articulate file, and then included it in the Resources of a project.  When published, that file would not open or download, but another PDF file in that same project and source folder worked fine.  When I went back and recreated the document with Google docs and saved as a PDF (as the other resource file had been done), it also worked fine.

I'm not certain, but it appears to me that creating a Word doc without having the full Suite subscription contains within it some line of code that then prohibits ASL from downloading it.