Forum Discussion
Resume state on a slide that only has a video on it
Hi All
I have a very short course that in essence has a intro slide, a slide with a video that automatically starts with the slide timeline and a closing slide.
I am experiencing an issue with the resume saved state for the slide with the video on it. We want the slide to resume at the point within the video where the person exited - hence the resume saved state. However when you resume it is restarting the video rather than going to the point on the video timeline where they exited the course.
Any ideas on what i might be doing wrong or what else I can try?
Thanks
Leanne
67 Replies
Hi BJ,
Can you check what update of Storyline 3 you're using? I published with Storyline 3 Update 3.
Storyline 360 and Storyline 3 should behave the same, so I'd be curious to know that.
- AllenWayCommunity Member
Ashley,
I have 360 v3.13.15006.0.
--Allen
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- BJWangCommunity Member
Hi Ashley,
I have SL3, Update 3 (3.3.15007.0).
So odd that we are on the same, and it keeps happening. I'm sorry this has continued to be hard to figure it out. 😕
Allen, can I get a look at one of your files to test it out? I'd love to see how that one works and we can narrow it down further.
- AllenWayCommunity Member
Ashley,
I've made a test file that does not resume the video where left off. Hope that helps.
--Allen
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Thanks Allen! I took a look and uploaded that to Review from Storyline 360 Update 14, can you take a look at it here?
I tested it a few different times, and although in your video I saw a brief flash of the starting image it still did return me to where I left off:
I tested it in Chrome for Windows, so let me know how it's behaving for you!
- BJWangCommunity Member
@Allen, have you the chance to review this?
@Ashley, does this mean SL3 may also have a new built? I am curious what caused the differences in published output using the exactly same version and build.
- AllenWayCommunity Member
Ashley,
Thanks for the link. Weirdly enough, when I try your version, it still starts at the beginning of the video each time. It does this in both Chrome and IE 11 on Win 7.
--Allen
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Hi Allen,
I'm stumped then - perhaps it's a browser or Windows setting to restart always?
BJ,
Storyline 3 Update 3 is available now and was released March 6, which makes it in line with Storyline 360 Update 13. The next update to Storyline 3 will bring it back in alignment with Storyline 360's fixes as well.
Hey Allen,
Are you following the same steps that Ashley's video clip indicates above?
I'm getting the same behavior she shared, even in a Windows 7 environment as you mentioned.
Is there a way for you to screen record what you are seeing? That would be helpful.