Forum Discussion
Resume video after exiting course
Has something recently changed in Storyline 360 regarding the saved state of videos? I created a test course back in July with an exit/resume loop, which allowed the student to exit a video partway through and come back to the same place in the video (since you "completed" the video slide before exiting the course). I have this test course published in our LMS (Healthstream) and it works just fine (video screenshot from the LMS attached). However, now the original Storyline course doesn't do that anymore - it takes you back to the beginning of the video. I tried to recreate this on another test course and even tried “Resume Saved State” with no difference, even after putting into the LMS. This is a feature I really like with long videos. Any suggestions?
50 Replies
- MaryGregg-f1028Community Member
I had also come to a road block on this same topic until I found this discussion.
It is disappointing that the Storyline 360 User guide does not provide better clarity on this particular issue.
In fact, the example used in the Slide Properties, Resume saved state section of the user guide states:
For example, if the learner was in the middle of a video when they navigated away from the slide, the video will resume where it left off when they return to the slide.
Probably the main reason a learner would navigate away from a slide in the middle of a video would be to close the course and come back later.
I build a course with a 40 minute video translated into 4 languages and couldn't understand why Resume saved state wasn't working.
I have now implemented Steve's fix with an exit loop. Thanks Steve for providing the example. It worked wonderfully!
- SteveHazeltonCommunity Member
You're quite welcome! Glad it helped.
- BofanRenCommunity Member
I have the same issue with my video course. I inserted a video on slide 4 and set the slide to: Resume saved state. However, when I resume the course in Saba, it brings me directly to the beginning of the video, instead of where it left off. Please advise.
- SteveHazeltonCommunity Member
Hi Bofan -
Did you also create the Exit Loop slides? I don't know about Saba, but in our LMS, going back into a course will take you to the beginning of the timeline for the last slide visited. The Exit Loop brings you back to a different slide first instead of the video slide. Then when you go back to the video slide, the video resumes where left off.
Steve
- BofanRenCommunity Member
Thanks Steve for the quick response.
Yes, the LMS brings me back to the beginning of the video slide. I haven't tried the exit loop yet. So the Resume saved state feature won't work for the video slide?
- SteveHazeltonCommunity Member
No it will not. You need an Exit Loop (see attached). FYI, the stuff on Replay Layers in my example is not necessary for the Exit Loop. We lock the seek bar for long videos so that someone can't just skip to the end.
- MichaelAnder569Community Member
Is this the same issue that was mentioned here by Vincent and was corrected in a release last year? https://community.articulate.com/discussions/articulate-storyline/prompt-to-resume-option
- SteveHazeltonCommunity Member
I don't believe so. They had an issue where it took you back to the beginning of the video even when using the exit loop. Their fix still needed you to land on a different slide coming back in.
- MichaelAnder569Community Member
Ah yes, I've used this technique before. Thanks for the clarification. I tried to use this technique recently to save the playhead time in a video inserted with the VideoJS player, only to find out that in Scorm 1.2 and 2004 custom variables are saved only once and are not updated on subsequent exits from the course.
- JacquelynPea568Community Member
Is there a way to set up cue points to track and save the progress of a video? So when learners revisit the slide, it will resume the video where they left off on? I am interested in a workaround if there is any.
- ChrisStowe-49f5Community Member
So, I read through this thread to find out if users can resume a video from the last location if they exit the course. From my understanding, Storyline360 does not have this capability. Is this an accurate statement? I don't want to have to do any crazy workarounds for a feature that should be pretty standard. Please advise
- bethdevan7Community Member
I'm curious about this, too. It seems like it would be best from a UX point of view to pick up exactly where they left off after exiting the course.
- mayureshsakaCommunity Member
Is there any update on - resume the video from the last location if they exit the course and launch again?
- MariaCSStaff
Hi, Mayuresh.
Take a look at the following discussion for a suggestion on how to resume the video when the user leaves and returns to the course:
Let me know if this works!
- ChrisStowe-49f5Community Member
Maria, while the workarounds are nice, it's undoubtedly great when community members share their ideas to help others.
The real question is: Does Articulate plan to fix this issue soon versus continued redirect to a community-supplied workaround?
- mayureshsakaCommunity Member
Hi Maria,
Thanks for the suggestion, I have gone through the possible threads and also the one you have suggested and it does not go with our client. They do not prefer to have a close/Save button, instead would prefer the default Resume/Restart of storyline.
As Chris said above can we have fix for this instead of workaround.
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