Prompt to resume option

I have a quick question regarding the resume option in Storyline 3.  When the user chooses to resume, it looks like Storyline will resume at the beginning of the slide the user was last on. Is this correct? I have a slide that has 16 minute video, and if the user quits the training in the middle of the video and then comes back and select to "resume" the video starts from the beginning and not where the user left off.

8 Replies
Jason Klawinski

Michael, to confirm the resume functionality is based on the slide and not on the embedded video per say?  For example I have a project of multiple slides which of those three only have videos (of great length) followed by quizzed, if the user stops on the 2nd or 3rd video it would resume there and not the first video?

Alyssa Gomez

That's right, Jason. 

If you've selected Prompt to Resume or Always Resume as your resume behavior, the learner will resume to the last slide they visited before exiting the course, and the video on that slide will restart from the beginning.

If you'd rather the video restart in the middle where the learner left off, check out this creative workaround from Mauro. 

Jason Klawinski

Thank you Alyssa, great information especially with a couple of current content I have and creating.

I looked at the posting referencing Mauro's solution to resuming in the midst of video if returning, similar to that a few years go by Mike Enders.  I can get everything to work (Transferring from Slide 1 -> Slide 2 -> Save or Exit -> Save -> Slide 1 then I run into the problems.  The video does not resume where it had left off at, but starts over.

Still fairly new and have learned a lot about Articulate, but so much to take in so please bare with me.  All the slide configurations updated as noted in postings to "Resume Behaviour". On slide 1 I just have the Save Trigger to Slide 2 and then I have a Trigger for Completion once the video is over b/c we've had issues with completion status feeding over to LMS.  Just wondering what other Triggers/Variables would help in fixing the video issue. 


Vincent Scoma

Hey Everyone! I have some updates for you:

We just released the newest version of Storyline 3 (Build 3.7.20003.0) this morning! This fixed the issue where videos would start over when revisiting slides even if they were set to resume saved states. 

The next step is to update Storyline 3  by downloading the latest update here

As always, we are happy to answer any questions you have by posting in this discussion or you can contact our Support Engineers directly.