Forum Discussion

TrainingInditex's avatar
TrainingInditex
Community Member
7 months ago

Resumed saved state not working properly

Hi I'm having an issue with audio, when I revisit a slide all the audio present (sounds and text to speech repeat itself overlapping). I've tried selecting automatically decide and resumed saved s...
storyline 360
  • LaurenDuvall's avatar
    LaurenDuvall
    2 months ago

    Hi all!

    We just released Storyline 360 (Build 3.94.33511.0), which includes a fix for a bug that was reported in this thread: multiple audio tracks played simultaneously on slides that were set to resume saved states and had videos.

    To take advantage of this fix and others, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

EricSantos's avatar
EricSantos
Staff

Hello Calvin,

Thanks for sharing your Storyline file with our team in a support case. I see that you have worked with my colleague John, who helped identify that the behavior is related to a bug in the product. 

We'll let you know if there are any updates that might help, and I'm glad you have found a workaround that can be used for now. Let's continue the conversation in your support case to keep the information in one place.

SamHill's avatar
SamHill
Super Hero
3 months ago

hi EricSantos I experienced an audio issue yesterday. I have a timeline with two audio files, positioned end to end and not triggered by events (play by timeline). When I used the play back progress bar to move the timeline back, both audios played and overlapped. Is this related to the same bug that has been identified here?

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi SamHill!

    Happy to jump in here!

    The issue affecting Calvin was fixed in today's update of Storyline 360, version 3.93.33359.0. However, that bug was related to the use of Triggers. I replicated the design you shared in Storyline and published it to Review 360. When scrubbing the seek bar, I did not observe any overlapping audio. Are you experiencing this behavior while previewing your course in Storyline, after published to Review 360, or someplace else?

    If you're still having trouble, it would be helpful to see a copy of the .story file you've been working with. Feel free to upload it here in the discussion or through a support case.

    Looking forward to hearing from you!

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