Forum Discussion

jfit's avatar
jfit
Community Member
2 months ago

Retrieve story file from drive or zip file

Hi folks,   My colleague left the company and did not share the story file of a project. Do you know if we can retrieve a story file from the published course or from the articulate drive, plea...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
2 months ago

Hi jfit! Thanks for reaching out! I know it can be tricky when a teammate leaves and you're trying to find their courses.

 

Unfortunately, it’s not possible to recover the original .story file from a published course or from Articulate servers because we don’t store user project files or backups. The file would need to have been saved and shared locally or through a cloud drive like OneDrive or Google Drive.

Here are a few places you might check:

  • Your colleague’s computer (if it’s still accessible)
  • Shared folders, cloud storage, or email attachments
  • The folder where the published output was saved—sometimes the .story file is stored there too
  • With your IT team to see if they have access to system or file backups

Also, if the course was published to Review 360, there’s a chance the .story file was uploaded with it. When publishing to Review 360, authors can choose to include the source file so it’s downloadable right from the course page. 

 

I hope you're able to track it down quickly!