Forum Discussion

LauraAnnLoCicer's avatar
LauraAnnLoCicer
Community Member
4 years ago

Retry Quiz trigger set to "Reset only incorrect questions" but also displays correctly answered questions

Hello Heroes, I need your help with quiz triggers.  I have created a quiz in Storyline 360, to embed in a Rise 360 eLearning. In that quiz, on the results slide the Review Quiz button trigger is...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Deb,

Good news! We were able to troubleshoot the issue the previous poster had but the solution was specific to the way she had her course set up. I'm sure we can troubleshoot yours as well! Would you be willing to share your file here or with our support engineers privately in a support case?

Thanks for reaching out!

  • dcliffordunumco's avatar
    dcliffordunumco
    Community Member
    3 years ago

    That’s great news! My company won’t allow me to share the file. ☹ Is there something else we can try?

    Kind regards,
    Deb

    • JenniferMcCo115's avatar
      JenniferMcCo115
      Community Member
      4 months ago

      Hello, can you share how this was corrected? I'm experiencing the same issue. Thanks!

       

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        4 months ago

        Hi JenniferMcCo115​!

        Sorry to hear you're also having trouble with Quizzes from Storyline 360!

        User issues are typically file-specific, and it's easier to troubleshoot the behavior if we could see a copy of the .story file you're working with. Do you mind uploading that here in the discussion, or through a support case so we can take a look?

        We'll delete it from our system as soon as we're finished!