Forum Discussion

LynseyCarragher's avatar
LynseyCarragher
Community Member
2 years ago

Review 360 - email notification received but no new comments showing in Review

Hello, hope you can help? I have had email notifications to let me know there are new feedback comments on my Rise course, but those 25+ comments from 10.10.22 aren't all showing when I go into review. There aren't any new ones. Just the previous comments I have already resolved or replied to.
I've clicked through previously versions and clicked to show resolved comments, in case they were somehow in there, they aren't showing.

Review 360
  • LynseyCarragher's avatar
    LynseyCarragher
    Community Member
    2 years ago

    I've cleared cache, also tried an alternative browser, still not there. I can send screenshots of the email notifications I have recevied if that helps? If so, can you send me a private link to upload them. There are approx 25 missing.

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Lynsey!

    I see that you’ve reached out to our Support Engineers and are working with my teammate, Lianne. You’re in great hands! We’ll continue the conversation in your support case.

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