Forum Discussion

JennCooper's avatar
JennCooper
Community Member
4 months ago
Solved

Review 360 - Feedback disappeared

Heyo, saw this was posted a few years back as an issue, seems the issue is still present? I put two courses up for review using Review 360. One of them all the comments and feedback came through. ...
advice
Review 360
  • StevenBenassi's avatar
    StevenBenassi
    3 months ago

    Hi JudeReynolds-56​!

    Sorry to hear that Review 360 comments are behaving so erratically! I understand how frustrating that can be.

    I'm happy to connect you with our senior support engineers. I've just opened a support case on your behalf, so they can troubleshoot with you privately on this issue.

    We can continue the conversation there, to keep all information in one spot.

StevenBenassi's avatar
StevenBenassi
Staff
4 months ago

Hi JennCooper​!

I'm sorry to hear you and your colleague are having trouble accessing Review 360 comments!

It's helpful to know that you've already checked the 'Resolved Comments' option. I'd like to connect you with our support engineers, so they can have a closer look at this behavior.

I've opened a support case on your behalf and they should be connecting with you via e-mail, shortly!