Forum Discussion
Review 360 - Feedback disappeared
Hi JudeReynolds-56!
Sorry to hear that Review 360 comments are behaving so erratically! I understand how frustrating that can be.
I'm happy to connect you with our senior support engineers. I've just opened a support case on your behalf, so they can troubleshoot with you privately on this issue.
We can continue the conversation there, to keep all information in one spot.
We're experiencing the same issue where the comments are lost. I noticed again just now how one comment I posted disappeared then reappeared - I saw this happen a couple of times for the same comment.
I've resorted to keep exporting to CSV so at least I have them saved somewhere.
Can you open a support case for me too :)
If it helps this just came up after a comment disappeared and I was waiting for it to reappear.
Hi JudeReynolds-56!
Sorry to hear that Review 360 comments are behaving so erratically! I understand how frustrating that can be.
I'm happy to connect you with our senior support engineers. I've just opened a support case on your behalf, so they can troubleshoot with you privately on this issue.
We can continue the conversation there, to keep all information in one spot.