Forum Discussion
Review 360 - Rise .. Feedback disappeared
Hi, I got some feedback on a Rise course in Review 360. I made some changes (not addressing all feedback), published a new version and now all the feedback has disappeared. I found an old thread w...
Hello JulieDall-61bc4,
Sorry to hear about your comments. I'll be glad to help you locate them. First, here are a few possible reasons why your comment disappeared:
- You may have duplicated your Rise 360 course before publishing it to an existing Review 360 course. Comments are course-specific, and a duplicate of a course won't have any of the comments from the existing course due to them having different course IDs. If you published a duplicated course, locate the original one and your comments should be there.
- Your comments may be in the resolved section.
If your comments are not in the resolved section, and you didn't duplicate your course, please open a case with our support team here for further assistance.